Orient Capital webcasts are served through a HTML 5 video player. We recommend upgrading to the latest version of Google Chrome, Mozilla Firefox or Microsoft Edge. You can test your browser's HTML5 compatibility by viewing our Test Webcast Streaming from a mobile device Make sure to enable cookies from your handset. This can usually be found within you preferred mobile browser Privacy & Security settings. Guide to enabling Cookies Troubleshooting Guide - If the screen is blank, try the following:
- Clear caches from your computer history
- Restart your web browser
- Access the link in incognito mode
- If the webcast player is buffering, this can be the result of a bad internet connection try the following:
- Check your internet connection
- Check your internet speed: https://www.speedtest.net/
- Try a different connection i.e. hotspot from your mobile device
- Contact your internet provider
- If you can not access the link at all or there is a gateway error message:
- Check you have entered the correct link – there may be a typo
- Contact your IT support if you are connecting from a company network – there may be gateway restrictions in place.
- Contact your internet provider if you are connecting from a local network or from home
If you are still experiencing technical issues with the webcast please contact the Orient Capital Events team - events@orientcap.com |